With plug and play software, ignito introduces a powerful, yet effortless system that will shift the entire retail and QSR landscape. From artificial intelligence, to digital inventory management and in-depth reporting, ignito is a truly revolutionary platform.
PERSONAL ENGAGEMENT
ACTIONABLE INSIGHTS
IN-DEPTH REPORTING
Automate stocktake, inventory management and click & collect operations and more.
A powerful combo of real-time analytics, meaningful behavioural insights and AI
Ignito’s guest Wi-Fi works as a powerful marketing machine in your premises allowing you to offer your customers a better Wi-Fi experience and targeted offers whilst they use guest Wi-Fi.
A rich omni-channel marketing tool that drives targeted engagement with customers.
ignito automates some of your most arduous operational and marketing processes by understanding and executing their flow from start to finish. ignito integrates with your existing system, be it an ecommerce platform, a point of sale platform or any other legacy system, complementing your IT environment as a powerful partner.
Automate your
Ignito Engage drives a seamless omni-channel experience. ignito resides in the background of your operations and continuously collects rich bountiful data about your customers’ interactions, purchases, behaviours and preferences. This allows ignito to engage in a more personalised way with your customers by delivering targeted product recommendations, sending succinct reminders about specials or engaging with customers about the progress of their order.
For education
For quick service restaurants
Ignito AI is the powerful artificial intelligence driver that you couldn’t part with. Imagine having access to real-time actionable insights about your customers and your processes so you could make quick decisions, create targeted marketing campaigns or simply develop better products? The benefits of ignito AI are not for the faint hearted.
Ignito collects rich data from everywhere – your online store, your brick and mortar stores, foot traffic outside and inside your store, customers at your point-of-sale areas, kiosks, event spaces, classrooms, and social media. Ignito AI converts this data into meaningful and actionable data and automatically executes actions such as product recommendations, targeted advertising and announcements for customers. For staff, it facilitates automatic stock ordering and replenishment notices and also becomes an automatic upsell prompter for in-store staff.
Features
Ignito’s guest Wi-Fi works as a powerful marketing machine in your premises allowing you to offer your customers a better Wi-Fi experience and targeted offers whilst they use guest Wi-Fi.
When your customers use your dedicated guest Wi-Fi, ignito collects customer data that is provided by the customer during the registration process. Ignito AI automatically pushes targeted content, offers and various other engagement opportunities. Imagine pushing content that not only wows your customers but enriches their experience and creates revenue opportunities? Plus, you can now have comprehensive analysis of your customers’ behaviours and preferences to share with your team and use it to benchmark, profile or even better your products, services and marketing campaigns. Such is the power of ignito’s capabilities!
Features
Super efficient pick-up and delivery management and real time communication with your fleet.
Ignito provides clear and accurate views of stock within your entire store network as well as visibility of stock travelling from the warehouse to your store. It automates all stock taking and replenishment process by facilitating serial number or batch tracking facility in the store, scan to receipt and upload functionality, update catalogue pricing, assign and reassign stock to alternative location and create virtual storage locations.
A simple plug-and-play, automated system to manage your click & collect operations. ignito provides real-time sms and email notifications for an order’s progress to both in-store and DC staff as well as the customer. Get this, it also provides a real-time lookup of inventory and guides staff through the order fulfilment process.
ignito automatically communicates about every step of the order processing progress with your customer, store staff and warehouse staff. ignito’s AI functionality connects the online experience to the store by empowering staff to build a relationship with that customer even before they arrive in-store. Reach your customers and engage with them via sms, email, push notifications, video and digital signage.
A tactical prompting mechanism for staff to recommend and upsell items that match the customers’ preferences.
Ignito empowers the store staff as well as marketing teams with valuable and actionable insights about your customers and their buying behaviour. Ignito’s AI capability then drives all automated communication and targeted engagement with your customers. Now that’s what we call personalised shopping experience!
Ignito can integrate a smart retail kiosk at strategic locations within your stores to provide yet another level of omni-channel experience. Now you can connect with your customers’ preferences, their loyalty status and previous purchase history and push targeted recommendations, offers and loyalty benefits when interacting with the kiosk, all powered by ignito.
Ignito guest Wi-Fi gives retailers the ability to interact with and push targeted content and offers to customers that use the guest wifi in your premises. Shoppers reply on guest wifi as part of their experience with retail brands. You can now leverage the benefits of a smart and intuitive guest wifi system that pushes AI enabled targeted content to these customers and collects valuable insights about their preferences, actions and interaction with your brand whist using ignito guest wifi.
Ignito’s geofencing capabilities are a result of smart beacon technology and ignito’s AI capability which detects presence of customer hotspots around dedicated spaces insides and near your stores and delivers powerful insights on their shopping habits, stock items that are gaining and reducing in popularity whilst customers browse through the store, track people arriving to the store and computing popular visit times vs busying times. It also prompts recommendations for pushed offers or simply prompt staff to manage their busy and non-busy times.
ignito can help you increase your shopper’s dwell time by interacting with them via ignito guest wifi. When customers use guest wifi, ignito AI instantly gets to know them and starts interacting with them with targeted content such as reminders about loyalty vouchers that are available to use in store, specific offers that match their shopping preferences or a special in-store offer. Longer dwell times allow for more compelling purchase opportunities for customers.
ignito offers digital inventory control for all types of restaurant operations and food service establishments. Scan your stock when you receive it and create a virtual inventory that includes vital information such as stock category, unit price and stock levels. ignito’s AI measures the popularity and stock levels of each inventory item as they get exhausted and delivers a prompt when it’s time to re-order. Gain better control of your inventory forecasting and budgeting and use the customisable dashboards and comprehensive data to report on inventory trends and compare them to sales and popularity of menu items.
Integrate powerful Guest Wi-Fi within your dine-in locations and automatically learn about your customers and their behaviours. When diners log into Guest Wi-Fi, ignito collects valuable information and automatically matches it to their online or loyalty profile or prompts them to join.
Once ignito AI recognises the customer through Guest WiFi, it pushes targeted content such as special offers, customer satisfaction surveys, competitions and reminders of loyalty points. ignito’s guest Wi-Fi for restaurants is bursting with revenue potential and customer loyalty recruitment as you continue to drive sales by pushing relevant and targeted marketing content that matches individual preferences, order history and behaviours.
Give your customers a memorable experience at all touchpoints including online, dine-in and drive through. Use ignito’s presence detectors, match your customers’ online and offline profile, interactions, preferences and order history and push targeted notifications and engaging communications at relevant touchpoints such as exit surveys, loyalty coupons and exclusive dine-in offers. ignito can push communication via sms, email, push notifications and also display them on digital screens and kiosks relevant to each customer’s proximity or location presence.
Australia
New Zealand
Singapore
Hong Kong
Melbourne Head Office
10, 2-4 Sarton Road
VIC 3168, Australia
Email
joyride@ignito.io
1
Ignito’s experience in developing retail technology and their agility was evident right from the start with the complete application in our case customised and deployed in a matter of weeks. The superior efficiency of ignito’s application was experienced with great results across 26 stores and two Cotton On Group brands in New Zealand. I would recommend ignito to any retailer that wishes to take their retail operations to the next level of digital success and customer experience.