AUTOMATE. ENGAGE. LEARN.

Powerful software to automate operations and engage your customers on a whole new level.

With plug and play software, ignito introduces a powerful, yet effortless system that will shift the entire retail and QSR landscape. From artificial intelligence, to digital inventory management and in-depth reporting, ignito is a truly revolutionary platform.

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ignito
ignito ignito PERSONAL ENGAGEMENT
ignito ignito ACTIONABLE INSIGHTS
ignito ignito IN-DEPTH REPORTING
ignito
Powerful tools to engage customers and ease operations

Effortlessly integrate, scale & connect

No integration required

No integration required

ignito is built to stand-alone or can be effortlessly integrated into an existing legacy or enterprise environment. The cloud-based system is up and running in a matter of days with minimal technical requirements.

Plug, Play & Scale

Plug, Play & Scale

Simply plug-and-play ignito on your iOS, Android or Windows device with minimal training requirements. ignito is fully scalable, allowing the system to grow seamlessly alongside your business, whatever its size.

Robust Analytics

Robust Analytics

ignito’s sweet spot is bringing the DC to the store into a connected environment and topped with robust analytics linking the two together. Ignito creates seamless interaction between your operational systems

The defining framework for ignito’s features

ignito’s framework

Ignito Automate
Ignito Automate

Automate stocktake, inventory management and click & collect operations and more.

Ignito AI
Ignito AI

A powerful combo of real-time analytics, meaningful behavioural insights and AI

Ignito Guest Wi-Fi
Ignito Guest Wi-Fi

Ignito’s guest Wi-Fi works as a powerful marketing machine in your premises allowing you to offer your customers a better Wi-Fi experience and targeted offers whilst they use guest Wi-Fi.

Ignito Engage
Ignito Engage

A rich omni-channel marketing tool that drives targeted engagement with customers.

ignito Automate

ignito Automate

ignito automates some of your most arduous operational and marketing processes by understanding and executing their flow from start to finish. ignito integrates with your existing system, be it an ecommerce platform, a point of sale platform or any other legacy system, complementing your IT environment as a powerful partner.

Automate your

  • stock order/re-order
  • stocktake
  • inventory planning and control
  • retail click & collect
  • customer communication
  • digital customer engagement
  • announcements, updates and recommendations
ignito Engage

ignito Engage

Ignito Engage drives a seamless omni-channel experience. ignito resides in the background of your operations and continuously collects rich bountiful data about your customers’ interactions, purchases, behaviours and preferences. This allows ignito to engage in a more personalised way with your customers by delivering targeted product recommendations, sending succinct reminders about specials or engaging with customers about the progress of their order.

For education

  • location driven messaging service
  • engage with your students and faculty members
  • guest Wi-Fi facility

For quick service restaurants

  • automatic engagement partner
  • engage with diners while they place their order
ignito AI

ignito AI

Ignito  AI is the powerful artificial intelligence driver that you couldn’t part with. Imagine having access to real-time actionable insights about your customers and your processes so you could make quick decisions, create targeted marketing campaigns or simply develop better products? The benefits of ignito AI are not for the faint hearted.

Ignito collects rich data from everywhere –  your online store, your brick and mortar stores, foot traffic outside and inside your store, customers at your point-of-sale areas, kiosks, event spaces, classrooms, and social media. Ignito AI converts this data into meaningful and actionable data and automatically executes actions such as product recommendations, targeted advertising and announcements for customers. For staff,  it facilitates automatic stock ordering and replenishment notices and also becomes an automatic upsell prompter for in-store staff.

Features

  • works with our presence detectors
  • detect the presence of people at specific locations and trigger actions such as digital competitions, surveys and social media campaigns
  • powerful machine learning abilities and business intelligence
ignito Guest Wi-Fi

ignito Guest Wi-Fi

Ignito’s guest Wi-Fi works as a powerful marketing machine in your premises allowing you to offer your customers a better Wi-Fi experience and targeted offers whilst they use guest Wi-Fi.

When your customers use your dedicated guest Wi-Fi, ignito collects customer data that is provided by the customer during the registration process. Ignito AI automatically pushes targeted content, offers and various other engagement opportunities. Imagine pushing content that not only wows your customers but enriches their experience and creates revenue opportunities? Plus, you can now have comprehensive analysis of your customers’ behaviours and preferences to share with your team and use it to benchmark, profile or even better your products, services and marketing campaigns.  Such is the power of ignito’s capabilities!

Features

  • perfect for retail, education, hospitality, quick service restaurants, hotels, event spaces and airports
  • build any style of targeted content
  • welcome sms or emails, competitions, customer satisfaction surveys, ratings, tactical offers and social media promotions
ignito Delivery Manager

ignito Delivery Manager

Super efficient pick-up and delivery management and real time communication with your fleet.

  • Performs on Android, Windows and IOS
  • Driver validation and key compliance checks
  • Up-to-date summary screen of jobs allocated
  • EDI  ( Excel) import for Jobs
  • Job and Stop instructions updated at point of delivery  Barcode scanning of consignments and parcels
  • (2D, QR code, EAN)
  • Track and trace for consignments and jobs.
  • Instant messaging to the driver in the field
  • Proof of delivery via on-screen signature and/or photo on location
  • Optional Integrated Navigation
  • GPS Mapping
How we work — Retail

Boost sales and gather insights in shopping centres, large format retail, chain retail and independent retail stores

  • Personalise your communication with customers
  • Monitor traffic and make better decisions
  • Analyse demographics, buying behaviour and preferences
  • Make smarter decisions about your marketing campaigns
  • Empower your retail strategy with deep and actionable insights
  • Enrich your customer’s experience with AI
  • Connect DC to store and optimise stock management
  • Remove unnecessary labour from your frontline workflow
Cotton On Group

What our Customers Say

Ignito’s experience in developing retail technology and their agility was evident right from the start with the complete application in our case customised and deployed in a matter of weeks. The superior efficiency of ignito’s application was experienced with great results across 26 stores and two Cotton On Group brands in New Zealand. I would recommend ignito to any retailer that wishes to take their retail operations to the next level of digital success and customer experience.

— TRAVIS ROBERTSON, HEAD OF MULTI CHANNEL OPERATIONS
how we work — QSR

Take control of inventory management and gather detailed customer feedback and insights

  • Automate your stock receipt and and stock ordering process
  • Get to know your customers better
  • Analyse demographics, buying behaviour and preferences
  • Engage with customers via ignito Guest Wi-Fi
  • Send targeted offers via push notifications, sms and email
  • Create personalised digital ads within in your dining areas
  • Get instant customer feedback via digital surveys
  • Connect your diners’ online and dine-in experience
Built by Cohesio Group

ignito is brought to you by Cohesio Group, the leader in finding solutions that work.

More about Cohesio Group
how we work — Ignito delivery manager

Super efficient pick-up and delivery
management

  • Real-time status update for pick-ups and deliveries
  • Reduce the need to ring to validate the pick-up
  • Instant visibility and improved customer satisfaction
Request a demo

Test drive ignito to see how you can automate operations and engage your customers on a whole new level.

Request a demo
Optimise your operations

Get in touch

Australia
New Zealand
Singapore
Hong Kong

Melbourne Head Office
10, 2-4 Sarton Road
VIC 3168, Australia

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